Data Protection · PDPA Malaysia · SSL 256-bit

Privacy Policy Raja365 –
Data Protection & Privacy
Users Malaysia

At raja365, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains what we collect, why we need it, and how we protect it.

Last Updated: 1 January 2026 Version 2.4 | PDPA Malaysia Compliance

PDPA Compliant
Malaysia Act 709
SSL 256-bit
End-to-end encryption
No Data Sales
Not sold to third parties
User Rights
Access, correct & delete
PCI DSS
Payment security

Quick Summary: Raja365 collects only the data needed to operate the platform safely and fairly. We do not sell your data to anyone. You have the right to access, correct, and request deletion of your data at any time. This policy complies with the Personal Data Protection Act 2010 (PDPA) Malaysia.

1Introduction

This Privacy Policy explains how raja365 ("we", "our platform") collects, uses, stores, and protects your personal information when you use the raja365.fun website and our official mobile app. This document also outlines your rights regarding that personal data.

By registering an account or using any raja365 service, you agree to the collection and use of your personal information as described in this policy. If you do not agree, please discontinue use of our platform and contact us to close your account.

This Privacy Policy forms part of the Terms and Conditions raja365 and should be read together with that document. Any terms not defined here carry the same meaning as in the Terms and Conditions.

2Data We Collect

Raja365 collects various types of information depending on how you interact with our platform:

Data Type Examples of Information Purpose of Collection
Identity Data Full name, date of birth, IC/passport number KYC & age verification
Contact Data Email, phone number, address Communication & account security
Financial Data Bank details (masked), transaction records Deposit & withdrawal processing
Technical Data IP address, device type, web browser Security & fraud prevention
Usage Data Game records, login records, platform activity Regulatory compliance & improvement
Cookie Data Preferences, session, analytics data Platform functionality & user experience

We do not collect sensitive information such as biometric data (except for your chosen device authentication features), health information, or political affiliations. All data collection is need-based and has a clearly defined purpose.

3How Your Data Is Used

Raja365 uses your personal data for the following purposes:

  • Account management: Creates and maintains your account, verifies your identity, and processes transactions securely.
  • Service delivery: Allows you to access all raja365 platform features including games, deposits, withdrawals, and promotions.
  • Fraud prevention: Detects and prevents fraudulent activity, money laundering, and unauthorised access to your account.
  • Legal compliance: Fulfils legal and regulatory obligations including KYC (Know Your Customer) and AML (Anti-Money Laundering).
  • Service communications: Sends important notifications related to your account, transactions, terms changes, and security alerts.
  • Platform improvement: Analyses usage patterns to improve user experience, platform performance, and new features.
  • Customer support: Enables our team to assist you more effectively when you contact support.
Marketing Communications: Raja365 will send promotional communications via email or app notifications based on your preferences. You can withdraw this consent at any time through your account settings or by contacting our customer support.

4Data Sharing With Third Parties

Raja365 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is a non-negotiable commitment.

Your data may only be shared in the following limited circumstances:

  • Payment service providers: Data required to process your deposits and withdrawals is shared with authorized payment providers such as FPX, Touch 'n Go, and Boost — all subject to strict confidentiality agreements.
  • Game providers: Basic account information (non-financial) is shared with casino software providers to enable gameplay.
  • Law enforcement authorities: We will disclose data when required by court order, regulatory directive, or valid legal requirement.
  • Technology providers: Cloud infrastructure and security providers that process data on our behalf, subject to strict data processing agreements.

In all data sharing cases, raja365 ensures that receiving parties comply with data protection standards equal to or higher than those we apply ourselves.

5Your Data Security

Data security is a top priority at raja365. We implement comprehensive technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse:

  • 256-bit SSL Encryption: All data transmitted between your device and raja365's servers is protected with banking-grade SSL encryption.
  • Data-at-rest encryption: Sensitive data stored in our databases is encrypted using the AES-256 algorithm.
  • PCI DSS Compliance: Our payment processing systems comply with the highest level of the Payment Card Industry Data Security Standard (PCI DSS).
  • Strict access controls: Only authorized staff have access to user data, and all access is logged and monitored.
  • Periodic penetration testing: Our platform undergoes security testing by independent security firms every quarter.
  • 24/7 Monitoring: Automated monitoring systems detect unusual activity and alert our security team.
Shared Responsibility: While we take all reasonable steps to protect your data, account security also requires your cooperation. Use a strong password, enable 2FA, and never share your login credentials with anyone.

6Cookies & Tracking Technologies

Raja365 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential cookies: Required for core platform functions such as login, session security, and language preferences. Cannot be disabled.
  • Performance cookies: Collects information on how you use the platform to help us improve performance and user experience.
  • Functional cookies: Remembers your preferences such as currency, language, and display settings for a more personalised experience.
  • Analytics cookies: Helps us understand overall platform usage patterns. Data is collected in aggregate and cannot be used to identify individuals.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the raja365 platform.

7Data Retention & Deletion

Raja365 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Retention periods vary by data type:

  • Active account data: Retained for the duration of the active account plus 5 years for audit and compliance purposes.
  • Transaction records: Retained for 7 years in compliance with anti-money laundering legal requirements.
  • Communication logs: Retained for 2 years for dispute resolution and support purposes.
  • Analytics data: Anonymized data is retained indefinitely; personally identifiable data is deleted after 12 months.

When data is no longer needed and there is no legal obligation to retain it, raja365 will securely delete or anonymize that data using industry-recognized methods.

8Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by raja365:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Correct inaccurate or incomplete data.

Right to Erasure

Request data deletion under certain circumstances.

Right to Object

Object to data processing for marketing purposes.

Right to Portability

Request your data in a machine-readable format.

Right to Restriction

Restrict the processing of your data under certain circumstances.

To exercise any of the above rights, contact the raja365 customer support team via in-app live chat. We will process your request within 30 business days. Some requests may require identity verification beforehand.

9Children's Data Protection

Raja365 services are exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we become aware that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered on our platform, please contact our customer support immediately.

10Changes to This Privacy Policy

Raja365 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Significant changes will be communicated to you via your registered email or in-app notification.

The "Last Updated" date at the top of this page will always reflect the date of the latest version. We encourage you to check this page periodically. Continued use of the raja365 platform after any changes take effect constitutes acceptance of the updated policy.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how raja365 handles your personal data, we are ready to listen and assist.

  • Live Chat: Reach us directly through the raja365 app (24/7 in Bahasa Malaysia).
  • Support email: [email protected] (reply within 48 business hours).
  • Data Protection Officer (DPO): For serious privacy concerns, you may request to be connected with our Data Protection Officer through customer support.

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia (JPDP) under the Personal Data Protection Act 2010.


How Raja365 Protects Your Data

Data protection is more than a compliance checkbox for us. It's part of how we build trust with every raja365 member.

Banking-Grade Encryption

All data moving between your device and raja365's servers is protected with 256-bit SSL encryption — the same technology used by Malaysia's major banks. No one can intercept your information in transit.

Secure KYC

The identity verification (KYC) process at raja365 is conducted through secure, encrypted channels. Your identification documents are stored in isolated systems with restricted access and deleted when no longer required.

No Data Sales

Raja365 has never and will never sell your personal data to advertisers, data brokers, or any third party for commercial gain. Your data belongs to you and is used solely to deliver our services.

PCI DSS Payment Security

All payment processing at raja365 complies with PCI DSS Level 1 — the highest level in the payment card industry. Your card number is never stored in full within our systems.

Malaysia PDPA Compliance

All data collection and processing operations at raja365 are designed to comply with the Personal Data Protection Act 2010 (PDPA) Malaysia. You have the legal right to access, correct, and request deletion of your data.

Mobile App Security

The official raja365 app uses biometric authentication (fingerprint & Face ID), local data encryption, and screenshot-prevention mechanisms to protect your information even if your device is at risk.


Your Data Is Safe. Your Game Is Fun. Choose Raja365.

Now you know how raja365 protects your privacy. Register today and enjoy a safe, fair, and exciting betting experience alongside over 500,000 Malaysian members.

Malaysia PDPA Compliance 256-bit SSL Encryption No data sales

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